Best Sellers
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All our products are authentic
Our collections
50% OFF
Jacquemus
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FASHION LOVERS WEARING G-ESSE
FAQ
Which countries do you ship to?
We ship throughout Europe. Delivery times may vary depending on the destination country.
Where is my order shipped from?
All orders are shipped directly from our warehouse in Italy.
What happens if I'm not home at the time of delivery?
If you are not present at the time of delivery, the courier may attempt a new delivery the following day. Alternatively, the package will be taken to a pickup point where you can collect it conveniently. When placing your order, you can also select delivery to a pickup point directly.
How long does my order take to ship?
Generally our orders are shipped within 24/48 hours of purchase, shipping may take approximately 2-6 working days
Is shipping free?
Yes, we offer free shipping on all orders, both within Italy and internationally, with no minimum spend.
What payment methods do you accept?
The available payment methods are: Cards, PayPal, Klarna, Scalapay and cash on delivery
How can I make a return?
All purchases made by the consumer customer on the Site are covered by the return guarantee, which gives the customer the possibility of returning, for any reason, the purchased product and obtaining a refund of the expenses incurred within and no later than 14 days . By contacting our customer service via email
For our return policies please see this link
Do the products include the original box or dust bag?
All products include the original dust bag. The box and tags may not always be included, as they are sometimes not provided to us
How can I be sure that the products are original?
All products sold on our site are 100% original. We only work with official brands and authorized suppliers.
How can I track my order?
Once your order has been shipped, you will receive an email with your tracking number. You can use this to monitor the progress of your shipment.